Copperfold Plumbing
How your job runs

From first description to an agreed work date

A planned job follows one order. You describe what you want to replace or change, we visit your home for an estimate, and you receive a written quote. A work date is set only after you accept that quote and the equipment and materials are confirmed.

You can start before you have chosen equipment or fixtures. Pricing waits for the in-home assessment, so nothing is quoted from a description alone.

Estimate policy

The in-home estimate is free, with no obligation to proceed.

Visit includes
A review of the existing plumbing, a discussion of the proposed changes and a written quote.
Pricing
All replacement and remodel work is priced after the in-home assessment.
Appointment
We confirm the estimate appointment with you directly.
Hours
Estimate visits and planned jobs run Monday to Thursday, 8 am to 5 pm, and Friday, 8 am to 3 pm.

The sequence

  1. Step 1: Your description

    You tell us what you want to replace or change, any layout changes you have in mind and when you would like the work done. Timing is written in your own words, and equipment or fixtures do not need to be chosen yet.

  2. Step 2: The in-home estimate

    We confirm an appointment with you directly, then look over the existing plumbing at your home and talk through the changes you have proposed. The visit ends with a written quote.

  3. Step 3: The written quote

    The quote sets out the job before you agree to anything. Each line below is identified, so you can read what is included and who is providing it.

    Scope
    The plumbing work to be done
    Equipment and fixtures
    Who supplies each item
    Labor
    The labor for the agreed scope
    Materials
    The materials the work calls for
    Tax
    Any applicable tax
  4. Step 4: Your acceptance

    You take the quote at your own pace. The job is agreed when you accept it, and the estimate visit commits you to nothing before then.

  5. Step 5: Equipment and materials confirmed

    Before the work is scheduled, the equipment and materials the job needs are confirmed. A date set earlier would rest on items that are not yet settled, so the order matters.

  6. Step 6: The agreed work date

    Once the quote is accepted and the equipment and materials are confirmed, we agree a work date with you. Planned jobs run Monday to Thursday and on Friday mornings through early afternoon, within the hours listed above.

Copper water supply pipework along a framed wall, held by evenly spaced clips with two small shut-off valves
Supply pipework along a framed wall, clipped at even intervals.

When the scope changes

A job can change once the work is under way, for example when you decide on a different fixture or a different layout. The written quote covers the plumbing scope you agreed, so a change to that scope is priced on its own.

Any change to the agreed plumbing scope receives a revised written price for your approval before the extra work starts.